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ERP goes social and Mobile . . . Visits with Infor, SAP, and Oracle at the National Retail Federation (NRF) 100th Annual Convention and Expo. ... (more information)
by By Ann Grackin
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Retail is in a dramatic transformative phase. Consumers' multi-channel access and shopping make multi/merged channel fulfillment the focus for retail. No more relegating supply chain to the backwaters... (more information)
by Ann Grackin
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In the past, the majority of fixed RFID readers were either your standard issue 4-port "one-size-fits-all" readers or, at the other end of the spectrum, customized for a very specific application such... (more information)
by By Bill McBeath
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Observations at the National Retail Federation (NRF) 100th Annual Convention and Expo. ... (more information)
by By Ann Grackin
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ToolsGroup, not content to solve one big problem for CPG companies, is ready to conquer the next . . . What we learned from the ToolsGroup User Forum. ... (more information)
by By Ann Grackin
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Mercedes Benz USA (MBUSA) just announced that 2004 was its best performing year in terms of sales volume with 221,610 units sold. They also announced that December 2004 was its highest sales month ev... (more information)
by Pamela Danziger
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How solution providers create platform-centric universes.
... (more information)
by Ann Grackin
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Achieving 99% service levels through Implementing demand management technology solution
... (more information)
by Ann Grackin and Bill McBeath
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The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay sayers and doubters. You'd think this issue would die, with more and more shoppers ... (more information)
by Lucy West
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Warehouse Management Strategies need to be looked at in order to prepare for new retail realities.
... (more information)
by By Ann Grackin
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Everybody wants to collaborate. But is this actually done -- technically?... (more information)
by Ann Grackin
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Barcode vs. RFID on Mobile. Is it a duel or will they work together?
... (more information)
by By Ann Grackin
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Compliance reduces friction and cost in the supply chain: Lessons from the Vendor Compliance Federation.... (more information)
by Ann Grackin
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They are the best of friends. They are the worst of enemies. That is the paradox of the retailer-supplier relationship: that on the one hand only by a true, close, strategic partnership can both side... (more information)
by Bill McBeath
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Our research among luxury consumers has shown that experiential luxuries provide them with the ultimate luxury satisfaction, more so than home luxuries or personal luxuries like clothes, cars or jewel... (more information)
by Pam Danziger
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Highlights from DemandTec User Conference.
... (more information)
by By Ann Grackin
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How Mobile and other customer engagement channels can improve Demand Management.... (more information)
by Ann Grackin
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Multichannel marketing, multichannel retail, pricing and promotions, are challenging both retailers and brand companies. Web retailing is entering a new phase. So is a store's format, which must emplo... (more information)
by Ann Grackin
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Demand Management has never been more important. From demand creation to marketing automation, demand forecasting, merchandising and assortment planning, collaboration with suppliers, and managing S&O... (more information)
by Ann Grackin
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Demand Forecasting, Replenishment, Collaborative Forecasting and Replenishment, Marketing Automation, Demand Creation. These are all buzz words we have to address in a business context. Here we conclu... (more information)
by By Ann Grackin
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The complexity of business today--working a myriad of partnerships with both the channel side and the transportation partners, as well as dealing with the challenges of fickle and surprising
markets-... (more information)
by Ann Grackin
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A new demographic is shopping - across channels and across the globe - and they're getting their information from a myriad of sources: from the old familiar flyer inserts in the Sunday papers to mobil... (more information)
by By Ann Grackin
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Rechurning history won't get you there. You need data and analytics. So, DemandTec acquired ASI.... (more information)
by By Ann Grackin
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Forecasts are better off based on end-user consumption, rather than retailer orders. Suppliers need to stop asking what will the retailer order from us and start asking what should t... (more information)
by By Bill McBeath
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The best companies pull together quantitative, analytical, and social information to gauge the 'market psyche.' They create their own assumptions about the markets they serve: what factors are affecti... (more information)
by By Bill McBeath
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Demand management solution providers are challenged to be unique. But with so many new areas to explore, new innovations are emerging that differentiate the providers. JDA, Logility, Symphony, JustEno... (more information)
by Ann Grackin
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In both retail and consumer-product-goods sectors, the gap between winners and losers widens every day. What is it about the winners that makes them more and more successful, extending their lead ever... (more information)
by Bill McBeath
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Social networking in the enterprise is on the rise in surprising and obvious places.... (more information)
by Ann Grackin
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Integrating logistics, all the way from the source plant through the DC onto the store shelf, reduces errors, exceptions and transit times.... (more information)
by By Bill McBeath
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How can retailers and CPG manufacturers read the minds of their fickle consumers? There are new ways available, beyond the traditional focus group or statistical forecast tools.... (more information)
by Bill McBeath
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Highlights and observations about JDA's direction and the JDA Focus 2013 conference.
... (more information)
by Ann Grackin
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Achieving excellence in Supply Chain has always been a challenge, but the last decade has gotten more complex, requiring solutions to enable clarity... ... (more information)
by By Ann Grackin
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In part two we explore the impacts that New Product Introduction and Inventory Strategy decisions have across the enterprise on Sourcing and Transportation teams.... (more information)
by By Ann Grackin
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No longer content with merely providing the dominant search engine scouring and indexing every square millimeter of the web, Google just launched a new addition to their Google Product Search for mobi... (more information)
by By Bill McBeath
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Convergence - Unified Applications and Devices for the Second Decade.... (more information)
by By Ann Grackin
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Solution providers offer simulation tools that help retailers try things out in a virtual environment before trying them in the real world. JDA 3D and Impinj SPS are good examples.... (more information)
by Bill McBeath
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So much attention has been given to the 'trading up' phenomenon - where people with upper-middle incomes of $50,000 to $75,000 stretch to luxury - that the converse trend toward 'trading down' has bee... (more information)
by Pam Danziger
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Global markets and the widespread movement of manufacturing to low-labor-cost regions are creating an increasing array of tough decisions and challenges for retailers and suppliers. What is the right ... (more information)
by ChainLink/Chain Store Age
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Manufacturers with complex MES requirements have a pure-SaaS option in IQity combined with NetSuite.... (more information)
by Bill McBeath
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Brand value, though it may not show up in the balance sheet, does truly show up in sales growth, margin and share holder value. It also shows up in your market momentum as partners want to stock YOUR ... (more information)
by Lucy West
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Revised CPG Retail Footprint - from Merchandising to Supply Chain - Part 1 of 3.... (more information)
by By Ann Grackin
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* * * On the First Mobile Christmas, My True Love Gave to Me... * * *... (more information)
by By Ann Grackin
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Strategies such as Market Segmentation and Promotion Management can lift Holiday spirits and sales.
... (more information)
by By Ann Grackin
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Don't hit that markdown button; Pricing Strategies for a Small Planet.... (more information)
by By Ann Grackin
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Customer Engagement - Customer Segmentation Beyond the Numbers... (more information)
by By Ann Grackin
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Brand power is when consumers camp out to get into your store...
... (more information)
by By Ann Grackin
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In spite of the noise and the crowds, shoppers spent over $10B on black Friday, which was a modest increase from last year. ... (more information)
by By Ann Grackin
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With omni-channel, mobile, online competition, and other forces at play, retail is in a state of dynamic transformation. Item-level RFID is playing a role in that transformation and major retailers ar... (more information)
by Bill McBeath
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Once items are being tagged at the source, there are many different places and ways within the retail supply chain that RFID can be used to improve performance or provide additional value to the consu... (more information)
by Bill McBeath
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These two real-world examples highlight what is possible when retailers take an end-to-end approach to item-level RFID.
... (more information)
by Bill McBeath
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HighLights from the JDA mega conference.
... (more information)
by By Ann Grackin
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With so much talk about off-shoring, it's nice to see a company creating jobs and building facilities in the US. The US, overall, has seen an more information)
by By Ann Grackin
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Kohl's markdown optimization technology, Merchandise and Assortment, and Customer Segmentation strategies help them achieve growth and shareholder value.... (more information)
by By Ann Grackin
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ANN INC.'s EVP of Ecommerce gives five great insights from his experience taking Ann Taylor and LOFT into an integrated omni-channel model.... (more information)
by Bill McBeath
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For years, pundits have predicted that the market for Location-Based Services is about to take off. So far that has been mostly wishful thinking. But there are many signs that now the time really is r... (more information)
by By Bill McBeath
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Logility's acquisition of Optiant 'streamlines' the optimization market. With Ilog and its acquisition of Logictools, JDA's acquisition of i2, and others, the market is looking leaner. But this could ... (more information)
by By Ann Grackin
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Supply Chain techniques have measurable impact on upside revenue and shareholder value, not just on cost cutting.... (more information)
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Lessons from American Eagle's devastating e-commerce site failure.
... (more information)
by By Bill McBeath
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The central theme at Manhattan's recent annual conference, Momentum, was "Platform Thinking." It may sound boring, but actually there were some important developments announced.
... (more information)
by By Bill McBeath
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ECoupons on mobile phones have not taken off yet. Many people do not realize that it is largely because of the inability of most barcode readers at retailers to reliably read a barcode displayed on a ... (more information)
by Bill McBeath
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Manhattan's 2013 user conference showed that supply chain is as much about commerce as it is about operations.... (more information)
by Bill McBeath
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Motorola Solutions continues to innovate devices and solutions, with purpose-driven designs, that set them apart from generic device manufacturers. Here is a firsthand report on Motorola's latest deve... (more information)
by Bill McBeath
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Supply Chain apps transform performance and image and brand of companies...... (more information)
by By Ann Grackin
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This is Part One of a four-part series of reports on the findings from ChainLink research into the next generation of best practices for managing supplier relationships. This research examined hundred... (more information)
by Bill McBeath
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This is Part Two of a four-part series of reports on the findings from ChainLink research into the next generation of best practices for managing supplier relationships. The research examined hundred... (more information)
by Bill McBeath
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We are in the SmallSmartFast era where sensing, seeing and responding will supplant planning as the focus on business processes and technology. Read about the Wal-Mart EPC meeting 11-4-2003.... (more information)
by Ann Grackin
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Retailers want to provide a great omni-channel experience. This requires a foundation of precise, real-time inventory visibility all the way from the supplier to the end consumer and everywhere in bet... (more information)
by Bill McBeath
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To play back this webinar, Login or Register below at no cost (or click the "Play Webinar" button below, if already logged in).
Gain insights into the 7 Myths of Merchandising to go from Ortho... (more information)
by Speakers: Inez Blackburn and Ann Grackin.
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Can you apply profitability management to a retailer? That was the question posed to me by a senior manager during a talk I gave to a group of executives in the Midwest a few months ago...... (more information)
by Jonathan Byrnes
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Gamification for consumer pricing? Traditional and pioneering approaches that work.... (more information)
by Ann Grackin
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How Home Depot, Tesco, and others are using mobile technology from Motorola to address showrooming, line busting, re-engineer replenishment, enhance customer experience, and more.... (more information)
by Bill McBeath
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Omni-channel, which has been rising as a hot topic for several years, was a dominant theme at the big NRF show last week. It's a big topic with many dimensions. Here are some of the more interesting t... (more information)
by Bill McBeath
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The benefits of more responsive supply chains are understood, but creating agile processes , especially for warehouses, to improve Customer experience can be a challenge. Several new technologies have... (more information)
by By Ann Grackin
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Recent articles on Walmart's item-level tagging announcement dedicated a lot of print to privacy concerns. Is that the central story?... (more information)
by By Bill McBeath
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Did you ever notice that the product names imply that they are here for me? I know these products of the not too distant future (like now) are good economic buys for retailers. It has to work for the... (more information)
by Ann Grackin
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As trading partners move beyond one-to-one collaboration, the Platform enables catatgory, carriers and customer insights in the trading network.... (more information)
by By Ann Grackin
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From Prada to American Eagle: from the edge of fashion to the middle, the brand, the fashion and the efficiencies come from technology investments.... (more information)
by By Ann Grackin
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Companies spend millions on engineering products, but not much on thinking about the real point of it all -- the customer experience.... (more information)
by Ann Grackin
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One of the suppliers making strides in complying with Wal-Mart's RFID mandates is HP. We can all learn some lessons from the experience of these kinds of supplier programs.... (more information)
by Bill McBeath
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The extended Consumer Supply Chain is driven by serving the demands of the ultimate customer. Since consumers have no obligation to present forecasts to their merchants, that means businesses need to ... (more information)
by Ann Grackin
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RFID can, if implemented correctly, have a significant impact on retail performance. This report takes a look at what is being done by some early adopters. This report covers the type of RFID ... (more information)
by Laura Faught
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This report -- RFID Hardware -- is for two audiences. There is a primer for those who do not have RFID knowledge. Although we use the word primer, we think most people will still learn a bit ... (more information)
by Ann Grackin
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RFID can help businesses create ways to see and sense - in real-time, all the time - product consumption, as well as evolve their offerings over time, to continue to meet the needs of an ever more sop... (more information)
by Ann Grackin
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The art of getting customers to opt in is the start of the "opting in chain", so to speak. And, at the heart of that art, is to ensure that the customer perceives and gets value as well as an improve... (more information)
by Laura Faught
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Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise, was about RFID.... (more information)
by Ann Grackin
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Ad placement, mobile, social, and competitive pricing all impact demand and your inventory strategy. Lessons learned from ToolsGroup User Forum.... (more information)
by Ann Grackin
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Sales and Operations Planning has been talked about for over two decades, yet enterprises are having their challenges. Learn from those who are mastering S&OP.
... (more information)
by By Ann Grackin
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In both retail and consumer goods sectors, the gap between winners and losers widens every day. What is it about the winners that make them more and more successful, extending their lead every quarter... (more information)
by Bill McBeath
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The raging battle over the channels -- etail vs. on-premise shopping -- is masking the real issue -- the customer experience.... (more information)
by Ann Grackin
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At this year's SuiteWorld, NetSuite announced key architectural changes, their version of an omni-channel strategy, many new capabilities by vertical industry, and a new IDE for their SuiteCloud platf... (more information)
by Bill McBeath
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Like a summer reading list, this is a summer technology list. Spend some time contemplating and learning about the future...... (more information)
by By Ann Grackin
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Inventory Management - is it really an old story? Not to Macy's, Wal-Mart, Hilfiger, Martha Stewart and Delmonte! Do you want to capture the top shelf space? And have your channel love your brand and ... (more information)
by By Ann Grackin
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This document is designed to provide an across-supply-chain 'checklist' of practices and actionable suggestions to tune your supply chain for better performance, to deal with volatile and seasonal cha... (more information)
by Ann Grackin
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SYSPRO continues to defy their small company ERP profile with leading technology innovation.... (more information)
by Ann Grackin
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A delightful story about how the use of RFID technology and supporting business processes can ultimately transform the way we live, work, and play. Follow Suzy Shopper and Peter Procurer as they and t... (more information)
by Laura Faught
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We are moving from the era of silos to integration of functions and systems within the retail store. ... (more information)
by By Bill McBeath
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About ten years ago I had the privilege of working with some extraordinary guys from Wal-Mart, at the birth of Collaboration. Buzz words, software, and new careers were spawned after we all worked on ... (more information)
by Ann Grackin
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Merged Channel is a hot topic, catapulted by the suddenness of mobile popularity. Beyond the buzz, companies need to provide the right mix of services, messages, and pricing.
To create some ... (more information)
by The editors of StorefrontBacktalk and ChainLink
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Supplier performance management in the mass merchandising market is undergoing a renaissance of sorts. Increasingly, retailers are deploying vendor scorecards as a means of better aligning their supp... (more information)
by Mark Jones
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We just got back from the National Retail Federation show in NYC-home of big retailing. The big hit of the show was the Metro Group's Store of the Future. ... (more information)
by Ann Grackin
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The high tech industry has experienced a striking shift from traditional replenishment processes to Vendor Managed Inventory (VMI) replenishment for various products during the last decade. This has b... (more information)
by Bill McBeath
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GS1 and VICS' announcement of an item-level RFID initiative might appear to be the formation of "just another technical working group." But it is actually one more indicator that we are finally at the... (more information)
by By Bill McBeath
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The question is not, "Are we going mobile?" The question is, "How are we going to leverage it?"
... (more information)
by By Ann Grackin
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Tyco opens its Retail Performance Briefing Center in Boca Raton. ... (more information)
by Ann Grackin
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Walmart Supply Chain performance looked like artwork from The Little Prince, thus their Supplier Reliability program initiative...... (more information)
by By Ann Grackin
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Walmart plans to increasingly take over inbound freight from their suppliers. How will this impact suppliers' cost of doing business and freight management? Will other retailers follow suit?... (more information)
by By Bill McBeath
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In its relentless pursuit for additional cost advantage, Walmart is looking to combine its own spend with that of its suppliers. It raises questions of how much control Walmart can exert over their su... (more information)
by By Bill McBeath
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Shoppers can scan the barcode of makeup in the store, take a picture of themselves, and see how the makeup they selected looks on them in a digital mockup rendition. Increased sales, reduced shrink, a... (more information)
by By Bill McBeath
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Articles about the recent major item-level RFID tagging initiatives in retail (Macy's, JCP, M&S, et al) have focused on what it means for the retailer. Here we examine some impacts for suppliers.... (more information)
by Bill McBeath
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Wholesale Distributors represent approximately $4 trillion in trade, just in the US, alone! They are a powerful segment of every economy. The speed of business and increased competition powered by the... (more information)
by By Ann Grackin
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Home delivery is the new battlefront in retail. In this report we uncover the myths and the best practices across the globe.... (more information)
by Ann Grackin
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